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Transparent Decision-Making: Meaning & Impact on Business Performance!


Transparent Decision-Making Meaning & Impact on Business Performance!

Transparency in the decision-making process is critical to cultivating a culture of trust and openness within the team. It assures your employees that you perceive them as valuable group members, not merely your followers. When you let your team members in on making critical decisions for the business, you’re essentially letting them know you’re invested in them and consider them your allies.

Transparent decision-making is about capitalizing on your employees’ unique perspectives to develop the best business decisions. It’s not about being completely open and vulnerable. It’s about inviting your team to play a more vital role in deciding how to help the business thrive. 

If you’re interested in learning more about how transparency in decision-making impacts your business or how you can make a transparent team culture work for you, you’re in the right place. This article shares insights on those topics and details on the pros and cons of transparency in decision-making and how to find the perfect balance between openness and discretion. Let’s start!

What Is Transparent Decision-Making All About?

The team ensures to discuss clear and enough information to the group.
The team ensures to discuss clear and enough information to the group.

Transparent decision-making ensures clarity, honesty, and openness from the get-go. It’s about letting your team in on all the relevant aspects of the issue at hand, including the options available, the consequences of each option, and the impact these may have on the team.

Transparent decision-making ensures clarity, honesty, and openness from the get-go.

Note that transparency in leadership doesn’t involve sharing all available information with your team. It’s not about discussing every minute detail of the business with your employees and asking for their feedback on practically everything in the company.

Risks are involved in divulging all facts and discussing everything with your team. Full disclosure can lead to dire consequences and disastrous results.

Here are some adverse consequences of being too enthusiastic about transparency and oversharing:

  • Your team may begin doubting your abilities as a leader. 
  • Your team might start harboring doubts about the company’s stability and future. 
  • You may be blatantly showing vulnerability in your leadership
  • Some team members might take advantage of their role and steer the team toward unfavorable circumstances. 
  • Some information you share might be irrelevant to the topic. 
  • What you’re sharing may not be helpful to anyone.
  • You might be divulging information reserved only for management. 

As a leader, you must be able to moderate what you share and decipher which types of information to relay and which ones not to disclose. This is crucial to keeping your team members in the loop without putting your authority and business security on the line. 

As a leader, you must be able to moderate what you share and decipher which types of information to relay and which ones not to disclose.

When you’re ready to stop under or over-sharing information with your team and get used to effectively utilizing the perfect level of transparency to maximize employee engagement and productivity, I suggest you read this article (LINK). It’s a helpful tool for leaders eager to strengthen their decision-making strategies.

What is the Right Level of Transparency as a Leader?

Present enough information and encourage employee feedback.
Present enough information and encourage employee feedback.

Transparency in leadership doesn’t mean divulging all available information to your team – you must know what to withhold and share. Full transparency may jeopardize your credibility and endanger the business’ stability.

Transparency in leadership can be tricky because you have to strike the right balance between openness and discretion.

Here are some tips on how you can achieve the perfect level of transparency as a leader:

  • Set clear expectations. This gives employees a clear view of where the team is headed. 
  • Share the good and the bad. Keep your employees in the loop while being mindful of oversharing. This gives them a clearer picture of what’s happening in the business so they’re not blindsided in case surprises arise.
  • Welcome employee feedback. By making your employees feel valued, you encourage and empower them to be invested in the team’s growth and success. 
  • Steer clear of indecisiveness. Even if you consider your team’s input when making decisions, make it clear that, as their leader, you still have the final say. Indecisiveness can undermine your authority and discredit you as the team’s primary mover and shaker. 
  • Be consistent. Transparent decision-making isn’t just a one-shot deal. Strive to teach it in your daily business operations.
Tips on how you can achieve the perfect level of transparency as a leaderDescription
Set clear expectationsEstablishing these expectations not only builds trust but also ensures that team members are on the same page, reducing misunderstandings and fostering a collaborative environment.
Share the good and the badBy openly discussing successes, achievements, and favorable outcomes, leaders inspire a sense of accomplishment and motivation among team members.
Welcome employee feedbackWhen leaders prioritize and genuinely value employee input, they pave the way for enhanced transparency, better relationships, and more effective collaboration within the organization.
Steer clear of indecisivenessThis fosters a culture of accountability, empowerment, and effective collaboration, ultimately contributing to a transparent and efficient work environment.
Be consistentThis commitment to uniformity in transparency reinforces the leader’s credibility, enabling a cohesive and productive work environment built on trust and mutual understanding.
Tips on how you can achieve the perfect level of transparency as a leader

So does this mean it’s okay for leaders to withhold information and lie to their team members? 

Not exactly. Withholding information is permissible, anticipated, and often necessary, but being dishonest and deceitful is not. At Sancus Leadership, we stand by the value of openness and honesty in the team and finding the perfect level of transparency in leadership, especially if you’re keen on earning your team members’ loyalty and trust. 

How Transparent Decision-Making Impacts a Business

A leader makes a lot of wise decision-making, including the team members' views and opinions.
A leader makes a lot of wise decision-making, including the team members’ views and opinions.

As a leader, you must make daily choices that directly impact your business operations and success. It can be a daunting responsibility, but you can boost your chances of making the best choices by including your team in decision-making. This allows you to reap the benefits of diversity — having a group of unique individuals from different backgrounds who can give you different perspectives on any subject. 

As a leader, you must make daily choices that directly impact your business operations and success.

Some leaders might shun the idea of bringing their team members into the conversation because there will undoubtedly be a clash of opinions and complicated scenarios, most of which can be avoided if you single-handedly go about the task in the first place. 

However, being intolerant or oblivious to other people’s views narrows your options and adversely affects how well your business can achieve its full potential. It also dramatically affects how efficiently you can develop the best solutions to varying problems.

Diversity allows you to gather and appreciate new information, ideas, and opinions that you would probably not consider yourself otherwise. It can alter the way you think and perceive things. It can positively impact your business by helping you make well-informed decisions and solve problems more innovatively. 

Is Transparency in Decision-Making Worthwhile?

Working with a team will reduce stress and increase cooperation for other employees.
Working with a team will reduce stress and increase cooperation for other employees.

You might wonder if all the effort and risks that go into practicing transparency when managing your team is worthwhile. Is it worth exposing your vulnerability so that you can gather the input of others? Doesn’t being transparent portray you as a weak leader, incapable of making decisions on your own?

Willfully handling all responsibilities independently may lead to unnecessary stress, burnout, and a higher risk of making damaging, one-sided choices for the business. Gone are the days when leaders are expected to carry the brunt of decision-making.

According to a 2018 US study involving more than 1,400 workers, 80% of employees want to be in the loop about decisions being made in the company. This staggering percentage indicates that employees prefer working with leaders who are transparent and eager to tap them when making significant decisions for the team. 

Another 2013 study uncovered how crowdsourcing is a powerful tool for leaders to gather exciting, groundbreaking ideas from within the organization. Considering your team’s insights can help you make sound decisions that address more aspects of the business that you otherwise might have overlooked. 

These findings suggest that decision-making transparency is worthwhile and productive because it is what employees want and expect from their leaders. It helps build trust, morale, and productivity — it helps keep your employees happy. Furthermore, it allows leaders to distribute the burden of steering the team in the right direction and boost their chances of coming up with the best solutions for various dilemmas.

Are you eager to eliminate all doubts about transparency in decision-making and find out just how effective it is in building trust and improving employee retention? Then, please read this article (LINK) to dive deeper into its merits and impact in effectively managing a team.

Ways To Establish Transparent Decision-Making in Your Team

Delegating tasks to other members will make them feel more involved.
Delegating tasks to other members will make them feel more involved.

Leaders are tasked with making decisions practically every day for the team. These can range from mundane choices to making transformative decisions for the business. In both instances, it is crucial to always go for the best possible option, which benefits the team and contributes to its development and success.

Some leaders mistakenly think that decision-making processes are solely their responsibility. Although this may hold to a certain extent (because the burden of steering the team toward the right direction rests on their shoulders), it is a wise move to solicit the input of others so you can make better decisions. And who better to turn to for help than your team?

The steps in the decision-making process are quite simple:

  1. Identify the issue. Pin down the specifics of the decision you need to make, including the scope, objectives, rationale, and desired results.
  2. Gather relevant information. Collect as much information as possible to help you better understand the situation. Gather data from internal and external sources to gain a broader, more well-rounded perspective.
  3. Identify your options. Make a list of the viable alternatives available. 
  4. Weigh the pros and cons. Analyze the advantages and disadvantages of each option. Imagine what will happen if each of the alternatives is carried out, and make a chart of the pros and cons.
  5. Rank your options. Arrange your list of options based on their viability, starting with the one that has the most potential to produce the desired result. 
  6. Make your decision. Select which option is best for the business. Consider combining your alternatives to boost your chances for success. 
6 steps in the decision-making process
6 steps in the decision-making process.

So, where does transparency fit in all these? 

Transparency should be observed as you go through each step of the decision-making process. Get your team members involved. Uncover each individual’s strengths to know the best ally for various circumstances. 

Suppose you can’t wait to stop carrying all decision-making responsibilities and start sharing the burden with your team to make them feel more invested in the business. In that case, I advise you to read this article (LINK). It can help you and your team make the best decisions to steer the business in the right direction.

Here’s a video quickly explaining the importance of leaders providing a lot of transparency in decision-making.

Great leaders keep decision processes transparent.

Key Takeaways

Whether you’re thinking of implementing new company rules, adjusting the budget, or reorganizing the team, your leadership decisions always directly impact your employees. One way to boost your chances of making the right choices is to include them in the process. Decision-making transparency can help you determine the best options for your team. 

As a leader, knowing just how much information you should share is crucial. Remember, transparency isn’t about being completely open and vulnerable. Instead, it’s about fostering a culture of collaboration, synergy, and integrity within your team. 

What Happens if Leaders Don’t Lead by Example? (The 5 Big Consequences)


What Happens if Leaders Don’t Lead by Example (The 5 Big Consequences)

There is probably nothing more off-putting and dispiriting than a leader who doesn’t lead by example. You’ll likely find their team members cynical, passive, and without much enthusiasm for their work. This is disastrous for any business because it directly affects productivity and growth.

When leaders don’t lead by example, their employees feel betrayed, deceived, apprehensive, and unsettled. It creates a hostile work culture where the team is uninspired, disillusioned, and unwilling to cooperate. It paves the way for employees to lose trust, respect, and deference to their leader. 

When leaders don’t lead by example, their employees feel betrayed, deceived, apprehensive, and unsettled.

Stick around to discover what happens when a leader fails to lead by example and how it can adversely affect team dynamics. We will talk about the impact of needing someone on the team they can look up to, emulate, and be proud of, leading them to feel uninspired about work, unwilling to collaborate with you and their teammates, and disinclined to excel. I will also give tips on what to do to ensure you’re always a good role model for your team.

Should Leaders Always Lead by Example?

Should leaders always lead by example?
Should leaders always lead by example?

Leaders should always lead by example since this is a great way to earn your team members’ trust, respect, and loyalty. When you walk the talk, you motivate your employees to push forward toward your shared visions and goals enthusiastically. You inspire them to emulate you and adhere to the same standards and ethics you embrace.

Leaders should always lead by example since this is a great way to earn your team members’ trust, respect, and loyalty.

Leaders sometimes mistakenly assume that, due to their ranking in the business, they are exempted from scrutiny and estimation, especially from their subordinates. They presume they can do their tasks without considering how they impact their employees. They focus only on ensuring that tasks are accomplished, the team stays on track, and objectives are promptly achieved.

This tunnel vision is highly detrimental to team dynamics and productivity. Your employees will feel betrayed. They will eventually lose their trust and respect for you, and anger, doubts, and suspicions will replace these. 

Let’s take a closer look at what can happen if a leader doesn’t lead by example:

Low Team Morale

A friend used to head a small software development team. He knew little about the technicalities of coding and programming, but he believed he possessed the critical traits expected of a proficient leader (and so did management; thus, they promoted him). 

Employees won’t always feel motivated to give their best shot and consistently aim for excellence. Effectively leading a team means finding ways to bring out the best in people so they grow their skills, enhance their experiences, and become valuable assets in the business. When team morale is low, your employees will not be keen on achieving their full potential.

Effectively leading a team means finding ways to bring out the best in people so they grow their skills, enhance their experiences, and become valuable assets in the business.

He was doing great at the start, but when his team started working more synergistically and productively, his leadership effectiveness must’ve somehow gone to his head, and he became a different person altogether.

For instance, he has constantly reiterated the value of offering aftermarket services to their clients. Still, he began to handle even the most loyal clients by ignoring and sometimes mocking their requests for software operations and maintenance assistance. His team noted how he would frequently say one thing in front of them, only to cancel out his words by doing the opposite.

My friend lost his team’s respect and loyalty. Management caught wind of it, especially since his lousy behavior became evident in how his team’s productivity plummeted. Some employees followed his lead and adopted a more passive stance, adversely affecting team collaboration and efficiency. My friend was relegated to a leadership trainee position, but I must say that this was an enlightening experience for him.

Trust Issues

Your team may start doubting you and eventually only believe in you if you consistently lead by example. When you say one thing yet do another, you tell them you’re not fully invested in the team. It shows you’re not an authentic leader they can trust and count on to always do what’s best for the business. 

Returning my displaced friend, he could not foster loyalty, respect, and trust in his team by not actively demonstrating his words. His behavior created doubts in his team’s minds about his true intentions and ethical standards. His team reacted, unsurprisingly, by mirroring his lack of drive, duplicity, and dishonesty.

Disillusionment

As a leader, remember that practically everything you do and say can serve as a precedent for your team. That’s why it’s essential to always model exemplary behavior and set good examples that your team can emulate. It’s not enough for you to encourage your team members to embrace high standards and good ethics. It’s just as crucial for you to live up to your words and practice exactly what you preach.

As a leader, your team is expected to look up to you as someone they can admire and be proud of. Failing to lead by example shows your team that you’re not the kind of leader they hoped you would be. Disillusionment and disappointment can adversely affect team motivation, directly affecting productivity.

Loss of Respect

Not aligning your actions with your words may strip you of leadership authority. When you fail to lead by example, your team may eventually lose respect for you and start seeing you as someone unworthy of their approbation and compliance. 

This creates significant issues when you provide directives you expect your team to uphold. You might find them resisting your authority simply because they feel you don’t deserve it. Their lack of deference to you will also create problems when you attempt to resolve conflicts. You’ll be met with defiance because they deem you unfit for your leadership role.

Development of a Negative Work Culture

Modeling lousy behavior for your employees may encourage some to follow your lead. It may lead to a vicious cycle of employees emulating you, then you attempting to correct them and then refusing to submit due to a lack of trust and respect for you. These negative actions, ways of thinking, and outlooks may soon become entrenched in the work culture and become habits that will be hard to break.

What happens if a leader doesn't lead by example?
What happens if a leader doesn’t lead by example?

Tips on How To Lead by Example

Leading by example is crucial to becoming an effective leader. You must be a good role model for your team, someone they can admire and aspire to be. This is one of the simplest ways you can inspire them to excel, deliver outstanding results, and tap into their full potential. 

Here are some tips on how you can lead by example:

  • Stick to your word. Always stand by your statements, keep your promises, and deliver your commitments. This inspires your team to follow your lead, allowing you to create an engaged, driven, and ambitious team.  
  •  Walk the talk. You create an inclusive work environment by consistently actively demonstrating the behaviors, mindset, and ethics you claim you stand for. Only expect something from your employees that you are willing to do.
  •  Think before you speak. Don’t bite off more than you can chew. Ensure you can always translate into actions whatever statements you share with your team. 
  •  Remember, no one is above the law. Leading a team doesn’t make you immune to scrutiny, rules, and expectations. At Sancus Leadership, we believe in establishing a culture of accountability within your team by ensuring you’re always the first to exhibit ownership of your words and actions. 
  •  Be a team player, not just their coach. Managing a team means you must set the standards to which your team will adhere. Consistently demonstrate efficiency, collaboration, and excellence by actively leading your team and not just barking out orders from the sidelines. This is also a great way to boost your business’ employee retention rate
How to lead by exampleDescription
Stick to your wordAlways honor your statements, promises, and commitments to inspire and lead your team.
Walk the talkActively demonstrate the behaviors, mindset, and ethics you expect from your team members.
Think before you speakEnsure that your statements can be translated into actions and that you can follow through on what you say.
Remember, no one is above the lawEstablish a culture of accountability by taking ownership of your words and actions as a leader.
Be a team player, not just their coachLead by example, actively participating and collaborating with your team rather than just giving instructions.
How to lead by example

Here’s a quick video that shows how leading by example is the most powerful way to influence those around you and how it can change the behavior of others more effectively.

Four practical tips to lead by example

Final Thoughts

When leaders don’t lead by example, their team may feel betrayed, disillusioned, and uninspired. They will lose their employees’ trust and respect, making it more difficult for them to manage the team effectively.  

The best leaders lead by example and are excellent role models that their team can emulate and be proud of. Their ability to translate their words into actions is evident in their leadership brand. They know this is one of the best ways to encourage their team members to adopt great work ethics, always aspire for excellence, and contribute significantly to the business.

How To Say You’re Ready for a Leadership Role!


How To Say You’re Ready for a Leadership Role!

We all want to progress in our careers, and when you know you’re ready to take a step higher up the corporate ladder, don’t hesitate to let your intentions and wishes be heard, especially if you’ve put in the hard work. Being vocal about your readiness to take on a leadership role takes courage. Knowing the right words to say and how to tell them will significantly impact how management will accept your sentiments.

Tell them you’re ready for leadership by being precise, direct, and transparent. Aim to highlight specific scenarios where your leadership qualities shone through. Avoid long-winded conversations where irrelevant and unnecessary information is shared.

We will discuss how highlighting specific competencies, experiences, and values can contribute to painting a picture of you as a proficient, effective, and capable leader. We will also discuss the merits of the STAR Method — a simple structure to get your messages across more clearly and effectively. Stick around for tips on how to say you’re ready for that promotion.

Want to become a manager? Find out if the team leader role is really worth it!

What To Say When You’re Keen on Becoming a Leader

What to say when you're keen on becoming a leader
What to say when you’re keen on becoming a leader

Let them know you’re ready to be a leader by talking about the values and skills you’ve acquired through various opportunities that have come your way—zone in on specific examples that display your leadership prowess. Utilize the STAR Method to structure your discussion conclusively.

Let them know you’re ready to be a leader by talking about the values and skills you’ve acquired through various opportunities that have come your way.

A leader is someone proficient in leading their team toward common goals. They can effectively manage various situations, including conflicts and failure, so the team remains motivated, collaborative, and productive.

A leader is someone proficient in leading their team toward common goals.

If you’re confident that you have what it takes to take your career to the next level, here are some ideas you might consider saying to get that much-awaited promotion:

1. Flaunt Your Achievements 

“The success of Projects X, Y, and Z, which I spearheaded, explicitly show that I’m ready for a leadership role in the company.”

Talk about projects you spearheaded, particularly those that have significantly impacted the company and given you opportunities to showcase your leadership potential. Highlight aspects that are relevant to the specific role you are eying for.

Talk about crucial details, such as the size of the team you worked with, how long it took to bring all plans to fruition, how you ensured seamless collaboration within the team, and your specific responsibilities and contributions.

Doing so will give management a clearer idea of your brand of leadership. These details will help them determine if you’re a good fit for the leadership position you’re aiming for.

2. Showcase Your Strengths

“My track record, extensive experience, and credibility speak for themselves and are, in my opinion, substantial grounds for you to consider me for a leadership role.”

Leaders possess competencies and values that set them apart from the rest of the team. These include:

  • Excellent communication abilities
  • Strong conflict resolution skills
  • Adeptness in sound decision-making
  • Ability to inspire others
  • Strong commitment to the team
  • Great credibility
  • High sense of integrity
  • Admirable work ethics

Tell them you possess and demonstrate these competencies and values essential in managing a team and becoming a good leader. Cite specific instances when these became apparent to show them how you exhibit and utilize these traits for the team’s benefit. 

A friend has been eying a leadership role in his company for quite some time now and was pushed to finally make a move when the company relocated to a bigger office. He took his chance and scheduled an appointment with his superior. He talked about a recent instance when their team leader took a break from work to go on vacation, and an angry client threatened to cut ties with the team because of a simple miscommunication. 

He talked about how he pacified the client who stormed into the office early one morning, highlighting how he was professional, firm yet concerned, and empathetic to the client’s needs and frustrations. He also discussed how he brainstormed with his teammates on the options they could offer the client to appease his anger, eventually coming up with a solution that made the client realize that the issue was just a simple and unintentional oversight.

He then offered a written recommendation from his superior, where his leader highlighted his initiatives in helping to resolve the problem. Management was glad they knew who to give credit to for solving that chaos, and they offered him a leadership role the following month. 

3. Shine the Spotlight on Being a Natural Leader

“I play informal mentoring roles in the team, with most of my teammates frequently asking me for advice on tackling various situations. I think it’s about time we formalize this arrangement.”

Talk about how you naturally gained your role as an informal mentor or coach in your team. Let them know how your teammates instinctively turn to you for advice in handling technical issues and navigating through tricky situations, especially when your leader isn’t around. 

Emphasize that you like leading your teammates, and you get a sense of fulfillment when you help them improve their skills, enhance their experiences, influence them to strive for excellence and expose them to opportunities for growth. 

I remember an ex-colleague who was exceptionally good at adjusting his communication style based on the personality of the person he was talking to. His leader saw this unique trait in him and would often turn to him for assistance in effectively influencing the team to be receptive to new rules and guidelines. His teammates also warmed up to him and began seeking him for his input and ideas.

Eventually, when a leadership role opened, his leader recommended him to management, highlighting his potential and the significant role he’s been playing in the team. Management instantly saw how much of an asset he was to the business. They interviewed him, he expressed his eagerness to take his career further, and he promptly bagged the position.

4. Use the STAR Method

The STAR Method is a structured, effective way to respond to behavior-based questions to help you highlight relevant points in your career. 

Let’s break down the acronym:

  • Situation: Talk about a specific situation that highlights your readiness to take the next step in your career — leadership. It has to be specific and relevant to your purpose. 
  •  Task: Discuss the task or goal of that specific situation. 
  •  Action: Detail your actions and the steps you employed to contribute significantly to attaining the goals. Avoid using “we” since this connotes team effort, and always use “I” to shine the spotlight on your roles and contributions. 
  •  Result: Discuss the consequences of your actions, and be keen on taking credit for specific outcomes. 
The STAR Method

The great thing about the STAR Method is that the simple structure lets you talk about specific aspects of your current role that are relevant to the position you’re aiming for. It keeps you from rambling on and offering immaterial information about your goal. It will help you convey professionalism, efficiency, and assertiveness. 

Four reasons you're keen on becoming a leader!
Four reasons you’re keen on becoming a leader!

Here’s a video that can help you understand and think if you are finally ready to take on a leadership role.

Are you ready to become a leader?

Key Takeaways

Letting management know you’re ready to take on a leadership role is crucial for the advancement of your career. If you’re keen on that promotion, begin by putting together a list of relevant skills, values, and experiences, all of which can highlight your capacity to lead a team. Recall specific instances that showcase how you put your leadership abilities to good use. 

Remember to always be specific, direct, and assertive in getting your message across. What you say and how you say it will be part of how they assess your readiness for a higher position in the company.

3 Ways Outdoor Activities Improve Small Business Teams!


3 Ways Outdoor Activities Improve Small Business Teams!

You’re an avid fan of outdoor activities, but you’re unsure if they can work to build your team’s morale, trust, and communication skills. Traditional team-building activities were cringe-worthy, but do outdoor activities improve team-building skills? And if so, how do they do so?

Outdoor activities can improve team-building skills by encouraging participants to use problem-solving and communication to achieve an outcome due to having skin in the game. Your team gets outside and away from work and focuses on non-work tasks, which can improve their social bonding experiences.

Outdoor activities can improve team-building skills by encouraging participants to use problem-solving and communication to achieve an outcome due to having skin in the game.

This article will discuss why traditional team-building activities don’t work, why outdoor activities can work better, and the benefits of outdoor activities, so stick around. And when you want to create team-building activities that your team will look forward to, schedule a free coaching call with me at your earliest convenience.

Why Traditional Team-Building Activities Don’t Work

Why traditional team-building activities don't work
Why traditional team-building activities don’t work

We’re going to do some team-building exercises! Aren’t you excited?” When you hear this, do you roll your eyes and cringe? Or do you actually look forward to traditional team-building activities?

If you cringe when you hear this, you’re not alone. Many employees feel that these activities do nothing to build trust or communication and dread going through them. Why is that? 

Several people, myself included, strongly dislike being thrust into social situations where they’re forced to bond with others socially. And most activities aren’t challenging enough where the participants have “skin in the game.” In other words, they don’t require people to put something on the line, so there is nothing to get out of the activities.

Most of these traditional activities might include some of the following:

  • The trust exercise is where one person falls, and another person catches them. 
  • Blindfolded activities
  • Role-playing games
  • Sharing likes and dislikes about co-workers

While some people might like these activities, most people can’t stand them and would instead put in 12-hour shifts several days in a row rather than go through those types of team-building activities.

Teamwork and communication only happen when something is on the line. Team-building activities should be challenging enough for people to lose something, perhaps if they don’t participate. However, if the exercises are too hard, people can also lose interest, so there is a delicate balancing act between the two.

Teamwork and communication only happen when something is on the line.

To get it just right, I can help you. Schedule a free coaching call with me at your earliest convenience.

The Workplace Continues as Normal, but Is That What You Want?

One of the most significant consequences of doing things as always, and using traditional team-building activities, is that your organization continues as usual. But what is normal? What is your workplace like?

If it’s like many places, there’s a lack of trust, and no one communicates appropriately. There’s tension, stress, potential backstabbing, and other issues. Is this what you want?

More than likely, you don’t, so let’s look at a new way to build your team.

Outdoor Team Building Activities Are Revolutionary

Outdoor team building activities are revolutionary
Outdoor team-building activities are revolutionary

Believe it or not, several team-building activities work to build up your team. But they happen with outdoor activities more often because the feedback loop takes seconds or minutes. 

What does that mean?

When participating in team-building activities in an office setting, the consequences of a wrong decision don’t catch up with you very soon. But when you’re out in nature fighting for your life, such as during mountain climbing, a wrong decision can mean certain death.

So you have “skin in the game,” and you depend on your team members to do their part so that everyone reaches the top of the mountain alive. These types of team-building activities can do what they’re intended to do: build trust and social bonding.

But what’s the difference between outdoor and traditional activities that people loathe? Most of those traditional activities don’t have a clear goal in mind and don’t accomplish anything. This leaves the team without any guidance. 

Most of those traditional activities don’t have a clear goal in mind and don’t accomplish anything. This leaves the team without any guidance. 

On the other hand, when outdoor activities are properly planned, they have clear goals and guidance. People are also more willing to participate in outdoor activities if they are a normal part of the work environment.

3 Benefits Of Outdoor Team Building Activities

3 benefits of outdoor team building activities
3 benefits of outdoor team building activities

The feedback loop in nature is very short, so you can practice your decision-making several times during the same activity and learn more in the process. The benefits of moving your team-building activities outdoors include coming up with new solutions to old problems and building trust within your team.

When executed correctly, outdoor team-building activities can improve the trust and cohesiveness of your team. 

Check out this article if you want to train leaders using outdoor activities. 

1. New Solutions To Old Problems

You know that feeling you get when you get tired and sleepy from sitting at your desk too long? You feel worn out, have brain fog, and want to lie down and nap, right? Getting out in nature can breathe new life into your team’s problem-solving skills.

What happens when you get outside for a quick 5-minute walk? Do you feel energized? Do solutions to problems that you wrestled with suddenly present themselves?

Outdoor team-building activities can increase your team’s problem-solving skills through physical activities in the fresh air and sunshine. This gets the blood flowing and energizes the brain.

New solutions come when the brain is rested and the body is energized.

2. Your Team Builds Trust

Returning to the mountain climbing example, if your team is connected through a fixed rope, everyone must trust that each member will do their part and keep each other safe. Back in the office, team members have a renewed bond and trust that wouldn’t happen with traditional team-building activities.

3. The Team Increases Their Communication Skills

Having skin in the game in outdoor activities means that team members are more willing to communicate with each other. During the climb up a dangerous mountain, the team must communicate each move so that everyone works together as one. 

Once your team is back on the job, these communication skills can increase productivity and a general sense of well-being within your team.

3 Benefits Of Outdoor Team Building Activities
3 benefits of outdoor team building activities

Conclusion

While it might be true that people dread traditional team-building activities, they might actually look forward to participating when you take them outdoors for more challenging activities. To learn more about how to set up outdoor activities that people actually want to participate in, schedule a free coaching call with me to see if I can help you with your goals.

4 Reasons Leaders Shouldn’t Be Held to a Higher Standard


4 Reasons Leaders Shouldn’t Be Held to a Higher Standard

Leaders are commonly judged by higher standards than how others are judged. We expect them to be practically better at everything and always to be a cut above the rest. We feel immensely disappointed when they fail or fall short of our expectations. Sometimes, when we question their leadership rather than offering them the same compassion and empathy, we expect others to extend to us.

Leaders shouldn’t be held to a higher standard because they’re also human and bound to have weaknesses and strengths. Assuming they’re infallible may have disastrous consequences for the team. This also sometimes lowers the bar for others, creating an imbalance in team performance.

In this article, we will talk about some compelling reasons why leaders shouldn’t be held to a higher standard, starting with the acknowledgment that they have their strengths and weaknesses to contend with. Then we will tap into the issue of equitability and leveling the playing field regarding team performance. We will also explore the delusion of infallibility leaders are held to a higher standard sometimes acquire and how it can be detrimental to a team.

4 reasons leaders shouldn't be held to a higher standard
4 reasons leaders shouldn’t be held to a higher standard

Should Leaders Be Held to a Higher Standard?

Should leaders be held to a higher standard?
Should leaders be held to a higher standard?

Leaders shouldn’t be held to a higher standard because, like everyone else, they are prone to weaknesses, mistakes, and apprehensions. Expecting them to be practically faultless can encourage the delusion of infallibility. Moreover, it can lower the standards and decrease expectations for the rest of the team, making leaders carry the brunt of the responsibilities and promoting an imbalance in team dynamics.

Let’s break down these concepts further:

1. They’re Human, Too

Sometimes, we tend to put our leaders on a pedestal and forget they’re imperfect and vulnerable, too, just like the rest of us. They have their own merits and faults, harbor insecurities, and may also have misgivings about their leadership brand. Like everyone else, they should be given allowances for failure and mistakes and must not be harshly judged based on these alone.

Some leaders pressured with being held to a higher standard are compelled to lie or withhold information to avoid disappointing their team; this behavior creates toxic bosses. Others can’t own up to their shortcomings and mistakes for fear of being ostracized. Showing vulnerability in leadership is seen as a weakness, so these leaders merely put on a brave front despite needing support and understanding from others. 

2. To Check the Delusion of Infallibility

Leaders are bound to make mistakes and may sometimes even fail, regardless of how good they are, how impressive their track record is, and how long their experience is in their field of expertise. Holding leaders to a higher standard pushes them to put their best foot forward at all costs. This isn’t necessarily wrong, but you’ll risk making leaders develop overconfidence that may become unrealistic and impracticable. 

A leader who revels in the delusion that they are infallible will have their world come crashing down on them once they face failure.

A leader who revels in the delusion that they are infallible will have their world come crashing down on them once they face failure.

This calls to mind a story about John, a guy who used to be the head of a small consultancy firm. The nature of his work allowed him to interact with big shots from various industries who turned to him for help in handling sensitive business concerns.

Unfortunately, John’s proficiency at his job went to his head and made him feel utterly invincible. 

A pawnshop owner contacted him one day, asking for guidance in formulating actionable solutions to business issues overwhelming him. John eagerly took on the challenge, never daunted by the fact that he had no experience, know-how, or insights into this kind of business.

He disregarded input from his team, secure in the belief that, as their leader, he should be the sole decision-maker. He also wanted to live up to his reputation as an all-around proficient, dependable guy known for coming up with innovative solutions and ideas. 

The client became dissatisfied and frustrated with my friend, and he inevitably lost that business opportunity. Instead of asking for help and admitting he needed assistance, he plunged headlong into the challenge. Unfortunately, the solutions he came up with were irrelevant and potentially damaging to the pawnshop. Moreover, this incident spread like wildfire to his client base, and some lost confidence in him.

Unfortunately, John harbored a delusion of infallibility, thanks to the extremely high standards set on him. On the other hand, it’s also regrettable that the people around him turned their backs on him the instant he displayed vulnerability.

3. Standards Should Be Fair

Leaders shouldn’t be held to a higher standard than the rest of the team because that seems discriminatory. Along with their leader, each team member should be kept to a high standard based on their roles. 

In business, double standards are frequently associated with unfair treatment between individuals in the same “category.” For instance, two employees responsible for handling a particular piece of equipment in the workplace end up damaging it beyond repair due to negligence. There is a double standard if, without any valid reason, only one will be disciplined and penalized while the other gets away scot-free. 

Regarding the leader-employee setup, it would be unfair for the leader to be held to a higher standard if their team was not expected to adhere to the same level of ethics. It boils down to being held to a high standard based on each person’s roles and expertise in the team. 

For instance, leaders should be held to a higher standard when it comes to matters about managing the team. They must be effective in leading the team toward common goals. They must be able to extend support to their team members, especially during critical times. They must also motivate the team and serve as a great role model for them to emulate. Their core values should be integrity, excellence, passion, and commitment.

For instance, leaders should be held to a higher standard when it comes to matters about managing the team.

In the same way, the bar should be set high for employees as they go about their roles and responsibilities in the team. Efficiency, professionalism, collaboration, and the drive to excel must always be apparent.

They must also display integrity, passion, and teamwork, which are essential for teams to survive in the challenging business world.


At Sancus Leadership, we encourage leaders and team members to cultivate values critical in allowing the team to function efficiently, synergistically, and productively. We highlight the benefits of these principles because these are what can assist the team in continuously moving toward common objectives.

4. To Thwart the Coattail Effect

The coattail effect refers to someone or a group of people riding on the success of another, mainly based on association alone. It’s more commonly used in politics, particularly during elections, when one popular, well-loved candidate attracts votes for the rest of their party members due to their alliance. It’s like hitching a free ride where only one person does all the hard work.

When leaders are held to a higher standard, they’re pushed to step beyond their comfort zone and continuously strive for improvement and excellence. This isn’t a bad thing, but if the same level of excellence is not expected or demanded from the rest of the team, some might begin to slack off and perform below par, knowing that their leader has their back anyway.

Employee freeloaders can damage a business, particularly in small teams where each person’s contributions significantly affect efficiency and productivity. Typically, freeloaders put in just enough work to not get fired, so the team is certainly short-changed concerning the investment made in them. 

Employee freeloaders can damage a business, particularly in small teams where each person’s contributions significantly affect efficiency and productivity.

Should Leaders Be Held to a Higher Standard?Description
Leaders are human tooLeaders should be recognized as imperfect and vulnerable, just like everyone else. They should be allowed to make mistakes and not be judged solely based on their failures.
Delusion of infallibility
Holding leaders to a higher standard can lead to unrealistic expectations and overconfidence. Leaders need to acknowledge their fallibility and learn from their failures.

Standards should be fair
Leaders and team members should be held to high standards based on their respective roles. Double standards in discipline and accountability are unfair and create resentment.

Thwarting the coattail effect
Holding leaders to a higher standard can motivate them to strive for improvement and excellence. However, if the rest of the team slacks off, it can create an imbalance and affect productivity.
Should Leaders Be Held to a Higher Standard?

Here’s a video of Simon Sinek talking about how to lead with authenticity and empathy and how it’s important for leaders to show that they’re human too.

Leaders are human too.

The 4 Rules of Managing a Small Software Development Team!


The 4 Rules of Managing a Small Software Development Team!

Managing a small software development team is more complex than it sounds. You don’t need to be updated on all the ins and outs of coding and the technicalities of programming. But small dev teams have unique needs and challenges to understand to lead effectively and thoroughly.

You can manage a small development team by setting clear goals from the onset and plotting a well-defined plan of action with your team. Collaborate with them on the best strategies to employ. Ensure you are updated on each developmental phase by establishing monitoring and feedback systems. 

Read on to learn more about how you can efficiently manage a small development team (and how it compares to a larger one), even if you’re not an expert in programming and coding. We will talk about setting well-defined goals, staying on top of the situation at each development phase, and keeping your team engaged and committed to delivering top-quality output. I will also provide leads on some of the best project management tools you can use.

How Do You Manage a Small Software Development Team?

How to Manage a Small Software Development Team
How to Manage a Small Software Development Team

You can effectively manage a small development team by being organized and always on top of any situation. Establish a solid feedback and monitoring system to stay in tune with your team and keep track of deadlines. Maintain open lines of communication to promote transparency. 

Here are the 4 rules you must take a closer look at:

1. Set Clear Expectations and Goals

The secret to ensuring your team members function synergistically and deliver your output promptly is your effectiveness in setting well-defined objectives for your team. Many details go into developing high-quality software, and, as a leader, you must maintain a bird’s eye view at all times to ensure you’re constantly updated and on top of situations.

The secret to ensuring your team members function synergistically and deliver your output promptly is your effectiveness in setting well-defined objectives for your team.

Here are some tips:

  • Set well-defined goals. Make sure to define the job scope, expectations, and needs that must be filled. 
  • Set a specific timeframe. Establish the timeline so each team member knows exactly how much time should be allotted for various tasks. The team should know exactly what tasks need to be done and when each should be accomplished. The team must consistently be on the same page.
  • Put everything in writing. It becomes much easier to stay on top of the situation if you can easily keep track of things. Plan extensively and record every minute detail in a notebook or your laptop. You can also install a large whiteboard in a common area in the workplace so your team members can easily access information whenever they need to. 
Tips for Expectation and GoalsDescription
Set well-defined goalsMake sure to define the job scope, expectations, and needs that must be filled. 
Set a specific timeframeEstablish the timeline so each team member knows exactly how much time should be allotted for various tasks.
Put everything in writing. Plan extensively and record every minute detail in a notebook or your laptop.
Tips for expectation and goals

Software development is a lengthy process that requires meticulous planning and acute attention to detail. Plating your course early on is crucial so the whole team is well-versed as you progress through each stage.

Here are the basic steps involved in the software development process and some tips on how to efficiently navigate through them:

Analysis and Information-Gathering

This stage is where everyone gathers to discuss the basics of the product. Some pertinent issues to be addressed include:

  • What will be the product’s output?
  • What are the requirements for creating such a product?
  • What is the product’s state of feasibility and practicality?
  • What are the requirements to successfully run the product?
  • How much time will you need?
  • How much will it cost to develop?

Product Design and Development

This stage involves understanding the specifications of the product itself and the support it requires to function properly. Some details to be discussed and settled at this stage include:

  • Development platform to be used (Java, iOS, .NET, etc.)
  • Product architecture
  • Prototyping
  • User interface that suits the target market’s needs and expectations (take into account product features, such as user-friendliness and overall look)

Some questions you might need to address are:

  • Who is your target market?
  • What’s the typical profile of your end-users?
  • What will the product be used for?

Coding

Here is where all plans and strategies formulated will finally be implemented. At this stage, software developers will begin the programming process. Essentially, this is where they develop codes that instruct computers precisely what to do in a given scenario.

An individual’s skills and experiences in the field will come in handy in developing a product that meets all the requirements and addresses all the needs previously discussed. Be keen on pinpointing each team member’s strengths and utilizing them for the project. Also, strive to identify weaknesses so they can promptly be addressed and you end up with a skilled, well-rounded team.

Consider pairing individuals who complement each other based on skills and experience level. Pair a newbie with a tenured team member to allow the former to extract valuable hands-on learnings and experiences. You can also group your team members based on their level of expertise to make your team more efficient and collaborative.

Testing

Testing is crucial to ensuring you deliver a relevant and high-quality product. The software developers will test the product’s functionality, checking for bugs and other potential issues. The end-users’ point of view will be the central focus.

Be open to making adjustments and changes based on testing results. The goal here is to develop the best product that addresses the need you identified at the beginning of the project. Trust your team members’ opinions and feedback, then react accordingly by making sound decisions with them on the following steps.

Product Roll Out

Once the product passes the testing stage, the product can be deployed to the end users. This is a critical phase of the software development process because unforeseen and overlooked problems may still arise. 

Your responsibilities continue after you deploy your product. Once released, it is your team’s job to ensure that operations run smoothly. Product maintenance is still part of your team’s responsibility, and it is up to you as the leader to ensure your team is up to the challenge.

At this stage, managing your team involves ensuring they stay committed to the after-market phase of the project. Formulate an efficient monitoring strategy so everyone is updated on the product’s progress, whether it’s good or bad news. Be keen on addressing any concerns because doing so reflects your team’s integrity, reliability, and professionalism.

Steps involved in the software development processDescription
Analysis and Information-GatheringThis stage is where everyone gathers to discuss the basics of the product.
Product Design and DevelopmentThis stage involves understanding the specifications of the product itself and the support it requires to function properly.
CodingHere is where all plans and strategies formulated will finally be implemented. At this stage, software developers will begin the programming process.
TestingThe software developers will test the product’s functionality, checking for bugs and other potential issues. The end-users’ point of view will be the central focus.
Product Roll OutThis is a critical phase of the software development process because unforeseen and overlooked problems may still arise. 
Steps involved in the software development process

2. Systematically Monitor Progress

A software development team’s to-do list is always extensive, elaborate, and detailed. With many tasks, it can be easy to feel overwhelmed and lose track of progress.

The key is to delegate tasks accordingly, to bank on each team member’s unique strengths to ensure that the best possible person for handling each role is on the job. Then closely monitor progress by tracking deadlines and asking for regular updates from your team.

Here are some tips to help ensure a smooth ride:

  • Prioritize. Categorize tasks based on urgency and importance (Eisenhower matrix). Consider putting off jobs with a lesser importance. 
  • Make space for dilemmas and glitches. Remember that many things may go differently than planned in software development. You must be prepared to handle unforeseen challenges, such as malfunctions, software bugs, and system errors. 
  • Highlight deadlines. Missed deadlines put the team’s reputation at risk and can make your company incur unimaginable losses. Make a calendar so you can quickly rank deadlines against each other. 
  • Ask for real-time updates. Regular team updates help you stay on top of the situation. Leading a team means knowing crucial aspects, particularly when multiple deadlines loom. The team needs a solid, sensible leader who isn’t easily fazed by pressure and can keep their head on straight despite the stress. 
Tips to ensure a smooth progressDescription
PrioritizeCategorize tasks based on urgency and importance.
Make space for dilemmas and glitchesRemember that many things may go differently than planned in software development.
Highlight deadlinesMissed deadlines put the team’s reputation at risk and can make your company incur unimaginable losses.
Ask for real-time updatesRegular team updates help you stay on top of the situation. Leading a team means knowing crucial aspects, particularly when multiple deadlines loom.
Tips to ensure a smooth progress

3. Motivate Your Team

Inspire and encourage your team to push beyond their limits and always aim for excellence in every task they execute. Uncover their needs through your regular feedback sessions and provide them with the support they require. This is a great way to establish trust and openness within the team. 

Effectively managing a small team also gives them room for growth. At Sancus Leadership, we know the value of utilizing our team member’s strengths to boost the team’s success and working on identified weaknesses so they don’t impede the team’s progress.

Remember, your team members are critical thinkers since their job is to provide optimal solutions to tricky problems posed by clients. Offer opportunities for development in their field through continuing education programs, training sessions, and symposia. Please give them the freedom to unleash their creativity and expertise rather than micromanaging their every move. 

4. Regularly Ask for Feedback

Make sure always to integrate feedback into your work routines. This is a great way to extract your team’s ideas, opinions, and analyses. You can then use the information you gather to tweak the system and improve the team’s functions.

Managing a team means you must be in tune with what your employees are thinking and how they’re feeling. Not everyone will respond to your efforts, so asking the right questions is crucial. Be consistent about asking for feedback, so your team will appreciate your openness and sincerity.

Here are some questions you might want to consider asking your employees:

  • Which accomplishment are you exceptionally proud of this week?
  • How do you feel about the direction our team is going?
  • I’ve been working on Project X with Y. What do you think about our progress so far?
  • How can I better support you?
  • Where do you see yourself, professionally, in 5 years?
  • Which project did you least like working on? Why?
  • What should we have done differently with Project X?
  • Do you feel valued and appreciated by the team?
  • What or who inspires you to succeed in your job?
  • Are there any ideas about Project X you’d like to share with me?
4 rules on managing a small software development team!
4 Rules for Managing a Small Software Development Team!

Is There a Difference in Managing a Small vs. a Large Team?

Is There a Difference in Managing a Small vs. A Large Team?
Is There a Difference in Managing a Small vs. A Large Team?

Managing a small development team is different mainly because of the difficulty of truly understanding members’ strengths and weaknesses on a large team. People management is at the core of your role as a team leader. Naturally, the fewer people you need to manage, the more time you can dedicate to each person’s needs. 

Here are some of the more prominent differences in managing small and large teams:

Personality DifferencesThe more people there are in your team, the more diverse the personalities, quirks, needs, and wants you’ll have to deal with. More people to manage will make it more challenging for you as the leader to address all their concerns. 
Efficiency and SpeedWith a higher headcount for larger teams, efficiency and the speed with which tasks are accomplished may be more favorable. However, you also run the risk of harboring free-loaders in the team, so be mindful of proper task delegation. With smaller teams, it’s easier to manage task delegation and monitor progress. 
Team DynamicsInterpersonal relationships within the team tend to become more complicated with more people involved. With smaller teams, relationships tend to be more genuine and profound.
Team MoraleIt’s much more challenging to keep morale up with more people on the team. With smaller teams, you can cater to their needs and expectations quicker. 
Efficiency and ProductivityBoth small and large teams face difficult challenges, but smaller teams are more prone to experiencing burnout and extreme pressure. People from smaller teams typically handle multiple roles, while those from larger teams have more specific responsibilities. 

Tools To Help You Manage a Small Development Team

Tools To Help You Manage a Small Development Team
Tools To Help You Manage a Small Development Team

Leading a team, whether small or large, places a massive weight on your shoulders. The good news is that plenty of support is available, especially if you’re new to this field, would like to enhance your management skills further, or would like to make this arduous responsibility easier to tackle.

Here are some project management tools you can explore and utilize to help make managing a small development team easier:

  • Kanban. It’s a great tool if you like visualizing your team’s workflow. It lets you easily track your team’s progress with notifications, reporting features, and document-sharing.
  • Asana. It can emphasize collaboration and recurring tasks. It can effectively manage your calendars, projects, timelines, and jobs. It integrates with Gmail, making the experience more streamlined. 
  • Monday.com. It is what we use at Sancus Leadership, and It has a visually appealing and user-friendly interface that offers a more transparent way to organize the team’s tasks. You can personalize calendars and lists to help you track progress better. 

Here’s a video discussing some principles and simple rules on how to manage better and organize your software development team.

How to Manage a Software Development Team

Key Takeaways

Collaborate with your team to establish the best action plan, then select a solid feedback and monitoring system where everyone can keep abreast of developments and deadlines. You must motivate your team to succeed, so they’ll be inspired to always aim for excellence and perform their roles in helping the team achieve.